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How today4d Protects Your Account Information

This page sets out how today4d collects, stores and uses your account details — from the phone number you register with to the payment information attached to your Touch 'n Go eWallet, Boost or GrabPay transfers.

Payment Data ProtectionAccount Access LogsCookie SettingsData Request Channel

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What This Policy Covers For Your Wallet

today4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our privacy approach sits alongside the account terms you accept when you first open a today4d account from your phone or desktop browser. We collect what's needed to run your account properly: your registration details, the device and browser you log in from, your transaction history

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across Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX, and the support messages you send us through live chat. We don't sell this information to outside marketers. What we do use it for is account verification, fraud checks on withdrawal requests, and keeping your login
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secure across sessions — whether you switch from the today4d app on your phone to a browser tab on your laptop later that evening. Where local law requires us to hold certain records for a set period — transaction logs tied to a payment method, for
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instance — we retain only what's needed and nothing beyond that. Players in Kuala Lumpur and across Malaysia should know that access to your account data, and any request to correct or delete it, is handled through our support channel, and outcomes depend on what local
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law permits in your state or region. This policy also covers cookies used to remember your login session and your preferred payment chip row, so you're not re-entering Touch 'n Go eWallet or GrabPay details every time you return. We update this policy occasionally; the version
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live on this page is the one that applies to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE SAFEGUARD DATA

Data Handling And Account Security Steps

Protecting your account data isn't a one-off setting — it runs through cookies, login checks and how long we keep records. Here's the practical side of it: what cookies do for your session, what triggers a security check, how long we hold transaction records, and how you can ask us to change what's stored against your today4d account.

Cookies And Session Memory

We use cookies to keep you logged in across devices and to remember your preferred payment chip, so returning from the today4d app to a browser tab doesn't mean re-entering your GrabPay or Boost details.

Account Security Checks

Password changes, new device logins and large withdrawal requests all pass through a verification step before they're approved, which protects your wallet and your personal details from unauthorized access.

Data Retention Limits

We keep transaction and support records only as long as account management or local law requires, then the records are removed from active systems rather than held indefinitely.

Requesting Changes To Your Data

You can ask us to review, correct or close out stored details tied to your account by reaching support directly; we confirm your identity first, then action the request where local law permits it.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Questions about your stored data shouldn't sit in a queue. Whether you're asking what we hold against your Touch 'n Go eWallet transactions or you want a login history pulled up, our support paths are built to confirm your identity first, then move the request along without slowing down your account access elsewhere.

Live Chat Data Requests Open live chat from your account dashboard to ask what information we hold on your profile, your Touch 'n Go eWallet transactions or your login history — our support team logs the request and follows up directly.

Email For Formal Requests Send a written request if you want a copy of your data, a correction, or deletion where local law allows it; include your registered phone number so we can verify the account before we act.

Account Verification Support If a withdrawal check or document upload raises a data question, our support channel walks you through what's being verified and why, without holding up the rest of your account access.

Privacy Policy Questions From Malaysia Players

A few questions come up more than others when it comes to how today4d handles account data — from what we collect at registration to how long records sit on file. We've answered the ones you're most likely searching for below, in plain terms tied to how your wallet and login actually work.

We collect your registration details, device and browser information, and the transaction history tied to payment methods like Touch 'n Go eWallet, Boost or GrabPay, so your account and wallet work properly.

We don't pass your payment information to outside marketers; data linked to your Touch 'n Go eWallet or GrabPay transfers is used only for account verification, fraud checks and support follow-up.

Yes — you can request a review, correction or deletion of stored details through our support channel, and we action this where local law permits, after confirming your identity first.

Cookies keep your login session active and remember your preferred payment chip row, so switching between the today4d app on your phone and a browser tab doesn't reset your preferences.

Reach out through live chat on your account dashboard or send a written request by email with your registered phone number, and our support team will confirm your identity before replying.

We hold transaction and support records only as long as account management or local law requires, then remove them from active systems rather than keeping them indefinitely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infotoday4d Glossary AccountRegister

How today4d Protects Your Account Information

Data Handling And Account Security Steps

Cookies And Session Memory

Account Security Checks

Data Retention Limits

Requesting Changes To Your Data

Reach Us About Your Data

Privacy Policy Questions From Malaysia Players

01 What personal data does today4d collect when I open an account?

02 Does today4d share my payment details with other companies?

03 Can I ask today4d to delete my account data?

04 How does today4d use cookies on the website and app?

05 Who do I contact about a privacy question on my account?

06 How long does today4d keep my transaction records?

Privacy Policy

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